Transfer and Cancellation Rules

Transfer and Cancellation Rules

Standard Policy & Procedures:  

Any cancellation or transfer of application must be made at least 5 business days before a CRA exam appointment and is subject to a $100 handling fee. No partial or full refunds will be available for missed exam appointments or for transfers or cancellations made less than 5 business days before a scheduled exam. All requests for transfer or cancellations must be made in writing. It is the candidate’s responsibility to ensure communications have been received in a timely manner.

Transfer and Cancellation Procedures

Transfer of an unscheduled exam: 

  1. If a candidate has NOT scheduled the exam through Meazure Learning’s NTS system and wishes to transfer to a different testing window (e.g. from the May window to the November window), the candidate must make a written request to the CRA program.
  2. Candidates are responsible for any difference in exam fees.
  3. Late fees are not refundable under any circumstances.
  4. IMPORTANT: Exam can be transferred one time at no-charge.
    • The second request will be subject to a non-refundable $100 processing fee
    • If the examination is not completed following the second request, the applicant must re-apply. Following the second request, all fees are non-refundable.

Transfer of a scheduled exam within the same testing window (e.g. transfer from November 10 to November 25): 

  1. Exam appointments scheduled through Meazure Learning’s NTS system must be rescheduled through the same NTS system at least 5 business days in advance of the appointment. Candidates will be charged $100 to reschedule the exam appointment.

Transfer of a scheduled exam to a different testing window (e.g. from the November window to the May window): 

  1. Exam appointments scheduled through Meazure Learning’s NTS system must be cancelled through the same NTS system at least 5 business days in advance of the appointment. Candidates will be charged $100 to cancel the exam appointment.
  2. Candidates must also make a written request to the CRA program to transfer to a different exam window.
  3. Candidates are responsible for any difference in exam fees.
  4. Late fees are not refundable under any circumstances.

Cancellation of an unscheduled exam:

  1. If a candidate has NOT scheduled the exam through Meazure Learning’s NTS system and wishes to cancel the exam, the candidate must make a written request to the CRA program.
  2. Candidates wishing a refund of their exam fee must make that request in writing to the CRA program and exam fee refunds are subject to a $100 handling fee.
  3. Application fees and late fees are not refundable under any circumstance.

Cancellation of a scheduled exam appointment:

  1. Exam appointments scheduled through Meazure Learning’s NTS system must be cancelled or rescheduled through the same NTS system at least 5 business days in advance of the appointment. Candidates will be charged $100 to reschedule or cancel the exam appointment.
  2. Candidates wishing a refund of their exam fee must also make a request in writing to the CRA program. Exam fee refunds are subject to a $100 handling fee.
  3. Application fees and late fees are not refundable under any circumstances.